At TreazureMarket, our “Smart Shopping” promise means we handle the logistics so you don’t have to, while maintaining transparent policies centered around real value. We stand behind our curated selection with a standard 14–15 day return window, giving you peace of mind with every order. Because we source globally to bring you the best deals, any applicable return fees depend on the specific product and supplier, meaning third-party logistics costs may be deducted from your final balance. To ensure a seamless shopping experience, all approved refunds—including those for Cash on Delivery (COD) purchases—are issued as Store Credit and credited directly to your TreazureMarket Wallet. Our delivery speed benchmarks are tailored dynamically, depending on the origin country, destination country, local delivery area, product type, and supplier logistics to ensure your items travel via the most efficient routes. Please note that to maintain strict safety and hygiene standards, items categorized under personal care, open software, swimwear, underwear, hygiene products, and opened electronics are non-returnable. Should you ever have a question or need assistance with your order, our dedicated customer support channel is fully managed via email to provide you with direct, documented solutions.

TreazureMarket Wallet & Store Credit Agreement

By completing a transaction on TreazureMarket, you explicitly acknowledge and accept our unified refund and store credit infrastructure. This agreement outlines your rights and responsibilities regarding issued credit balances:Strict Store Credit Policy: To maintain our “Smart Shopping” model and eliminate expensive cash-handling administrative fees, TreazureMarket does not offer cash or direct bank card refunds. All approved product returns, order cancellations, and Cash on Delivery (COD) refunds are issued strictly as Store Credit credited directly to your secure digital TreazureMarket Wallet.Non-Transferability and Non-Convertibility: Store Credit balances are tied uniquely to your specific verified TreazureMarket user account. Under no circumstances can Store Credit be withdrawn as cash, transferred to a personal bank account, moved to a credit card, or transferred to another user’s account.Usage and Automation: Your Store Credit will automatically be available as a payment option during your next checkout sequence. Store Credit can be used to cover the full or partial cost of any product, applicable shipping fees, or regional taxes across the entire TreazureMarket digital catalog.Expiration Timelines: To prevent abandoned account liability, issued Store Credit remains valid for exactly 12 months from the date of original issuance. Any unused balance remaining after this 12-month period will automatically expire and be permanently forfeited from the wallet ledger.Account Termination Clause: If you choose to permanently delete or close your TreazureMarket account, any outstanding or unused Store Credit balances remaining in your digital wallet will be automatically voided and cannot be claimed retroactively.